Call Us : 856-322-6047
Facebook Twitter Google Plus

Choosing Best PC Repair

Online Computer Repair Reviews

Choosing an online computer repair company can be difficult. As mentioned on our page that covers How to Choose the Best Online Computer Companythere are many factors to consider. Deciding if you want to take your computer into a physical PC Repair store is usually the last thing anyone wants to do. In addition, many people do not feel comfortable giving their credit card up front to someone they don’t know. Will you need a monthly membership so you can continue to call in with additional problems? Was the company reviewed by a reputable, independent source? We have done our best to do some of this leg work for you and included the computer repair comparison chart below which covers some of the most popular options for online computer support.

Remote Computer Repair Comparison

When deciding which remote computer repair company is the right one for you, price is not the only option to consider.  It’s important that you feel comfortable with the technician you are dealing with. It’s also ideal if the company is located in the United States, in case there is a problem you can easily get a refund from your credit card company.  Finally, look for reviews from independent sources on the company’s service.  Do not trust the PC repair company’s personal website for written reviews since they are easy to fabricate. The comparison chart below focuses on several of the more popular online remote PC repair companies based on Google results and what we hear from our customers.  Feel free to visit the sites and make your own educated decision.

Tune-Up

Virus
Removal

In the USA

Card
Upfront

Software
Upselling

Free
Analysis

Review by
WSJ

Complaint
Board

Windowsittech.com

$49

$90

Yes

No

No

Yes

Yes

View

Geeksquad.com

$100

$180

Varies

Yes

Yes

No

No

View

iYogi.com

$170

$170

India

Yes

Yes

No

No

View

Symantec.com

$130

$130

India

Yes

Yes

No

No

View

McAfee.com

$90

$90

India

Yes

Yes

No

No

View

geek-assist.com

$25

$35

India

Yes

Yes

No

No

View

Askpcexperts.com

$199

$199

India

Yes

Yes

Yes

Yes

View

qresolve.com

$99

$199

India

Yes

Yes

No

No

View

Firstpcsolution.com

$75

$75

India

Yes

Yes

No

No

View

Supportmart.net

$159

$159

India

Yes

Yes

No

No

View

Pccare247.com

$139

$139

India

Yes

Yes

Yes

No

View

Support.com

$70

$100

Varies

Yes

Yes

No

No

View


Techs in the USA
– Many companies are based outside the USA, usually in India where labor is more affordable for the company.
Credit Card Upfront – Almost all companies will require your credit card information before any work is done on your computer (except Windows IT Tech)
Software Upselling – Companies who charge lower prices will try to sell you additional software during your service where they receive a commission.
Free Analysis – Many companies will charge you up front just to look at your PC and give you the diagnosis of what is wrong.
Reviewed by the Wall Street Journal – Many companies will create favorable testimonials and are not independently reviewed by a reputable source.
Complaint Board– This is a website where anyone can log a complaint against a company. This is not affiliated with Windows IT Tech  in any way. Use your own judgment when reading a complaint.

Tech Tips

Invoice Lookup